What are carnation India assistance RSA program and what services are offered in carnation India assistance rsa program?

Carnation India roadside assistance program provides onsite assistance to the Carnation India customer in times of emergencies. This program includes the following coverage : -Onsite repairing of the vehicle like minor electrical problems, horn not stopping, brake or oil top up ( all spares/consumables shall be charged extra) -Tyre change -Jump start -Replacement keys -Fuel delivery - only petrol or diesel (cost of fuel to be paid to vendor on site) -Emptying of the fuel tank in case of wrong fuel -Relay of urgent messages -Legal assistance coordination -Medical assistance coordination

What are the features of this program?

Key Features of these services are: -One call assistance for accident & breakdown across India -24-hour service with immediate response.

Who can avail carnation India roadside assistance services?

All carnation India customers can avail these services.

Will carnation India roadside assistance service be available 24 hours?

Yes. You can avail these services 24 hours a day, seven days a week.

Who will provide carnation India roadside assistance services to the stranded vehicle?

Carnation India roadside assistance services are provided by a network of trained & skilled service providers.

In which locations are the service providers available?

Our Service Providers are available across the country in all major cities.

How many service providers are available throughout India?

Our service providers are available across the country in all major cities. We are not in position to share exact number or location of service providers with anyone.

What is carnation India 24 hour helpline numbers?

Carnation India assistance helpline numbers are; 1800 -102-4400 And 022-66022517. These numbers can be dialed from any network.

Are carnation India numbers accessible from all locations?

Yes, these numbers are accessible from all locations.

Do we dial the same carnation India toll-free number in all states or is it different for different states?

You will have to dial the same number from everywhere.

How can one become a member of carnation India roadside assistance program?

For membership related issues please speak to the carnation hub in << city>> at << local carnation hub number>> or at 1800 xxx xxxx

Can you send me more information about carnation India roadside assistance on the internet/ e-mail?

Please provide your email id and the concerned team shall get in touch with you.

How do you decide if a particular customer is entitled for services or not?

We take the vehicle details from the customer and then check in our system. If the customer details are matching with those available in the system then we go ahead with providing services. Basic information which we require from the customer are - vehicle details including Plate / Registration No, Customer Name & Address.

What will you do if customer data is not available with you but the customer in covered under the program?

We will take the car details from the customer and then verify the details from the concerned department. If we receive a confirmation we will provide service to the customer.

What will you do if you are not able to confirm the customer details due to some unavoidable reason?

In such situations we will take a decision on a case to case basis in consultation with our higher authorities.

What items are covered under this program

In case of accident or breakdown, any vehicle belonging to carnation India will be entitled for receiving services. The occupants who are travelling in that particular vehicle will also be entitled for certain benefits depending on the type of program chosen and other terms and conditions of carnation India roadside assistance program.